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SWIL, Hospital Management System, Pharma Software, Best Software Solution for Retail Shops, Management Information System, Multiple shops, Wholesale software, Cross software, Unisolve Software, Hospital Software, Software for Pharmacy
SWIL, Hospital Management System, Pharma Software, Best Software Solution for Retail Shops, Management Information System, Multiple shops, Wholesale software, Cross software, Unisolve Software, Hospital Software, Software for Pharmacy
FAQ

                                      

                                                                                                
Unisolve Faq Cross Faq
Unisolve Problems & Solutions Cross Problems & Solutions
General Faq Tax Type Faq
Technical Guide  
 

CROSS Problems and Solutions:


A. Sales Invoice :-
P1.
I want to change invoice no. while invoicing. But it does not prompt for it. What should I do ?
P2.
I want to specify date while making invoice. But it does not ask it. Why ?
P3.
What is use of Other Adj. column in sales invoice ?
B. Purchase Invoice :-
P4.
If some Purchase Return note is adjusted in the bill, where should I enter it ?
C. Reports :-
P5.
Report does not come out, or the data is wrong. ?Why
P6.
Sales & Stock statement does not match with last month's report. What are possible reasons ?
P7.
What is meaning of schedule ?
P8.
I am unable to find out some report. Where should I search it ?
P9.
It asks some questions after selection of any report in menu. How should I answer them ?
P10.
Some reports are not properly displayed on screen. Why ?
P11.
No. of copies are required for some reports which do take a lot of time. How to save this time ?

A. Sales Invoice :-
P1.
I want to change invoice no. while invoicing. But it does not prompt for it. What should I do ?
   
S1. You can press Up Arrow to go to bill no. and make change into it. It will not take a bill no. which already exists.
   
P2. I want to specify date while making invoice. But it does not ask it. Why ?
   
S2. You can press Up Arrow to go to date and make the change into it. If you are entering all the invoices for earlier date, you can change system date by giving command 'date' at DOS prompt. After entering all the invoices you may change system date again in the same way.
   
P3. What is use of Other Adj. column in sales invoice ?
   
S3. It can be used to add or less a particular amount in the bill. Detail can be given in Message column. For sales return. It is better to use sales return facility either by F5 or F6. If it is written as -999.99, it will be reduced from the bill amount, otherwise it will be added.
   
B. Purchase Invoice :-
   
P4. If some Purchase Return note is adjusted in the bill, where should I enter it ?
   
S4. It is not necessary to enter Purchase Return notes while entering purchase invoice. because posting in accounts is done by Posting amount. If the purchase return note has already been entered in accounts, it can be adjusted here by pressing Enter at Adjustments after entering item detail in invoice. Otherwise it can be entered in other adj. column in the header part to match calculation of net amount.
   
C. Reports :-
   
P5. Report does not come out, or the data is wrong. Why ?
   
S5. In case of stock or sales related reports, often the problem is related with balance validation. By running various options in it, you will be able to solve problem in such situation.

Sometimes the report is not being printed on printer. Check Display on screen or Store in file option in this case. If any of these works, check printer cable and switch off the printer and computer and run it again.

   
P6. Sales & Stock statement does not match with last month's report. What are possible reasons ?
   
S6. You may have done some modification in last month's data after taking out this report. e.g. you have entered some purchase in last month's date or canceled some sales invoice or received sales return in last month's date,

You may have changed date of some sales or purchase bill through modification. In this case date is not corrected in item details. If you have an idea of such invoices, you can modify and save them again. It will correct the problem. Otherwise you will have to run balance validation and answer Y for check date in stock detail question.

   
P7. What is meaning of schedule ?
   
S7. Schedule means account group under which customers, suppliers and other accounts are classified. Generally reports in this system asks for customer schedule or schedules classified under this schedule. To classify customers in different groups, you may create various schedules (a/c groups) through schedules option in Accounts-master data sub-menu and specify Customers as master schedule. This customer schedule no. is specified in system constants in System sub-menu.
   
P8. I am unable to find out some report. Where should I search it ?
   
S8. Please refer What's where chapter in this manual. If there are more than one option given for a report, these are variations of that report. You can use any of these or take one print-out of all these reports and then mark which one do you want to use regularly. Be careful that none of them is useless, but each one of them serves a specific purpose. Your suggestions are welcome to reduce these options or improve any of these report.
   
P9. It asks some questions after selection of any report in menu. How should I answer them ?
   
S9. Generally these questions define the scope and/or shape of the report. You may answer all of them or leave blank if it permits to do so. In case of leaving blank, generally it selects all values for that column. Dates are generally initialized with last report dates or starting date of the year & current date.
   
P10. Some reports are not properly displayed on screen. Why ?
   
S10. These reports are designed only for printer. These reports contain 132 or more than 132 columns in a single row whereas screen provides for only 80 columns in a row. You should take print out of these reports. Generally some replacement is also available of such reports under some other option to serve the same purpose up to a limited extent.
   
P11. No. of copies are required for some reports which do take a lot of time. How to save this time ?
   
S11. To take no. of copies, you can take the print-out in file through Store in File option and print it later on through facilities sub-menu in Accounts. By giving appropriate names, you can save it also for later use. e.g. For Sales & Stock statement of January 95, you can specify filename as SSXX0195 where SS is Sales & Stock Statement, XX is company code, 0195 is period of the report. These reports can be generated in idle time and can be printed whenever you need it.
 
   
 
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