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SWIL, Hospital Management System, Pharma Software, Best Software Solution for Retail Shops, Management Information System, Multiple shops, Wholesale software, Cross software, Unisolve Software, Hospital Software, Software for Pharmacy
SWIL, Hospital Management System, Pharma Software, Best Software Solution for Retail Shops, Management Information System, Multiple shops, Wholesale software, Cross software, Unisolve Software, Hospital Software, Software for Pharmacy
Tecnical Guide (FAQ)

                                      

                                                                                                
Printing Problems Problems In Running Program
Security Problems Problem In Discount
Problems In Configuration Setting Problems In Stock
Problem In Vat Forms Problems In Accounts
General Problems Showing Errors
System Requirement Problem in Backup
Problem of Data Corruption  
 

Problems In Accounts:


1.
Trial Balance Does Not Match.
2.
How To Check Negative Cash Balance?
3.
Amount posting not proper in A/c Statement.
4.
If Customer and Supplier Is Common.
5.
Curser Doesn’t Move After Date In Any Transaction.
6.
Opening Balance Difference.
7.
How To Print Bill Statement of A Customer (Cash Bill Also)?
8.
Import Opening Balance In Accounts.
9.
Purchase Invoice Vat Amount Posting Not Proper As Per Received Invoice

Indexing.
 
Q1.
Trial Balance Does Not Match.
   
A1.
Topic Trial Balance Does Not Match
Package/Version US
Reason Balances are not proper in account master.
Solution Please take the following step: -
Take proper backup before any activity.
Run reposting option from System->System Maintenance-
>Reposting run all option.
Now delete the opening balance difference A/c from Account
master if existing.
Now check the opening trial balance. If you find the difference in
trial balance rectify the same. (Please refer to your last year’s Final
Balance Sheet)
After correcting the opening trial balance, check the current trial
balance, if still you find the difference in trial balance. Run balance
validation from Account->System-> Balance validation It will
ask three question
1. Validate current Balances in Account? Y/N
2. Check bill wise outstanding & Payment? Y/N
3. It will take time. Do you want to continue? Y/N
Press “Y” for confirming.
This option can update the trial balance and show you the
unmatched account & the unbalance account entry in following
steps.
o List of account having wrong current balance
o List of vouchers having wrong (Unbalance) posting
Repost these entries and/or consult manual
Difference in Voucher no. Dt. ------------ Rs. ------
Rectify the above problem as per the given instructions.
Memo  
   
Q2. How To Check Negative Cash Balance?
   
A2.
Topic How To Check Negative Cash Balance on particular date
Package/Version US
Reason Negative Cash Balance appears in cash book
Solution PURPOSE: Update cash balance as per accounting rules.
Select Account->Statements-> Inquire Transaction
Enter A/c Name CASH
In Dos version: Press ESC or Page Down key it will show all entries of cash account on screen.
In Windows version: To show all entries of cash account on screen click
on Show Details.
For Both: Press F3 key to check daily balance.
It will show closing balance of every date and a * sign will appear
whenever the balances goes Credit. Again * sign will appear when the
balance goes Debit.
Note: Inquire Transactions and Inquire balance are very powerful and multi
selection options. You may use these options to check different type of
entries or a. /c or group wise transaction flow in a particular account.
E.g. If you want to check cash payments more than Rs.20000.00. Select
CASH Account and enter 20000.00 in Credit amount>= field and press
Show Details or ESC (in DOS Version) key, it will show all cash payments
above Rs. 20000.00
Memo  
   
Q3. Amount posting not proper in A/c Statement..
   
A3.
Topic Reduce Time in printing on windows xp
Package/Version US
Reason Amount posting not proper in A/c Statement
Solution If facing problem of Amount not posted properly in Account Statement
then follow these commands: -
Take a proper backup in the local drive/floppy and CD.
Now check Account Statement from Account->Statement and
find the Date in which you have faced problem.
After this process, follow these commands: -
For Wholesale Invoice: -
Select System->System Maintenance->Reposting->Delete
Wholesale Posting.
Now enter Invoice Date, which have been wrongly posted in
Statement.
After this process select Sales->Posting Invoice in A/C.
Now enter Invoice Date that you have deleted.
After this process run Account->System->Balance Validation.
Now check your Account Statement.
For Distribution Invoice: -
Select System->System Maintenance->Reposting->Repost
Distribution Invoice.
Now enter Invoice Date, which are wrongly posted in Statement.
After this process run Account->System->Balance Validation.
Now check the Account Statement.
Remark: It will match with current statement of bill in system. Sometime
the printed bill is not matching with the bill in system. Then A/c statement
is showing correct value as per system but the party needs to check the
bill’s current position in system and match it with printed bill if required.
Either tax system, round off setting etc. will be required to be corrected or
printed bill.
Memo
   
Q4. If Customer and Supplier Is Common.
   
A4.
Topic Same party is customer and supplier both
Package/Version US
Reason If Customer and Supplier Is Common
Solution PURPOSE: Define common posting account in both Customer and
Supplier. In earlier versions (before 6.3) following process may be
followed:
System -> Master Data -> Customer
STEP 1: Create customer from master data and note down the customer
code
System -> Master Data -> Supplier
STEP 2: Create the supplier with same (Customer) name and different
code. Now write the same (earlier customer) code in posting a/c column
For Example:
Case 1: earlier ABC PHARMA with code ABC was your customer and
now he will becomes your supplier. In that case you have already created
the customer with his name. Now you have to create a new supplier with
same name and write down the same ABC code in posting A/c.
Case 2: earlier XYZ PHARMA with code XYZ was your supplier and
now he will become your customer. In that case you have to create a
customer with same name from master data and note down the customer
code NEWXYZ. Now you have to modify the supplier and replace the
posting a/c with same NEWXYZ code. And you have to merge the old
supplier XYZ code with new supplier NEWXYZ code.
Account->Facilities->Change A/c Code-> Enter Old Code: Old supplier
code
Enter New Code: New customer code
Irreversible operation! Press Y to continue
Memo  
   
Q5. Curser Doesn’t Move After Date In Any Transaction.
   
A5.
Topic Curser does not move after date in any transactions.
Package/Version Dos/Win – US/
Reason (i) Wrong specified date of financial year in company
information.
Solution
Run US/CS program.
Select ALT_M option on company table.
Correct the financial year dates.
Reason (ii) Lock date is activated in User Master
Solution (Dos) Select System-> Master data-> User List.
Modify the User Information using ALT_M.
Remove Lock Date & Lock Days.
Save user Information.
Solution (Win) Select Administrator -> User Master
Modify the User Information using ALT_M.
Remove Lock Date & Lock Days.
Save user Information.
Reason (iii) Lock date is activate in Accounts system Parameter.
Solution Select System -> System Maintenance -> System
Parameter -> Account
Remove Lock date & Lock Days.
Save Screen with “USSC” Password.
Reason (iv) Specify wrong System Date.
Check System date
If it’s wrong please enter current date.
   
  Memo
Q6. Opening Balance Difference.
   
A6.
Topic Opening Balance difference
Package/Version Unisolve
Reason (i) Net Profit & Loss amount not transfer in Capital A/c
Solution To Solve this do as following:
1. Run US program
2. Select last year’s company.
3. Check Profit & Loss Amount in balance Sheet, if it is showing then
create a JV to transfer P&L Amount into capital A/c.
E.g. : If it is showing Rs. 10000 , Net Loss in Balance Sheet then create a
JV as follow:
Capital A/c Rs. 10000 Dr.
Net Profit & Loss A/c Rs. 10000 Cr.
And: If it is showing Rs. 15000, Net Profit in Balance Sheet then create a
JV as follow:
Capital A/c Rs. 15000 Cr.
Net Profit & Loss A/c Rs. 15000 Dr.
After generating the above any one entry Net Loss or Profit A/c will be
removed from balance sheet and Capital A/c Amount will effect as same
amount.
Reason (ii) Party Balance not transfer Properly
Solution Two method exist to import opening balance from last year company
A. Import Opening Balance
B. Import Opening Balance (Pending Bills)
In case of (A) all balance are transferred in new financial year. But in
case (B) it is not sure that balance transfer will be correct, because if the
client is not maintaining bill wise outstanding in last years company then
it will transfer all pending bills in current year company and due to this
process party opening balance are updated with outstanding bill amount
of each party after running balance validation option.
To solve this problem
1. Run Us Program
2. Select Current year’s company
3. Select System-> Facilities-> Import Customer Outstanding option
for customer outstanding and select Import Supplier Outstanding
option for import outstanding of Supplier.
Reason (iii) Not entered Closing Stock Value
Solution 2. Select Last year’s company
3. Select Accounts-> Master Data-> Accounts, check closing stock
A/c, if not found then create a new A/c with name Closing Stock
under Closing stock schedule.
4. Select Accounts-> System -> System Parameters option and
specify the closing stock schedule.
5. Save this parameter window with “FASC” password.
Reason (iv) Closing stock value not transfer in Opening stock value.
Solution 2. Select Current year’s company
3. Create a new A/c Opening Stock from Account-> Master Data ->
Accounts option with opening stock schedule.
4. And specify the Closing Stock in Opening Stock in Dr. Amount
Reason (v) Account & Schedule not transferred.
Solution To solve this problem:
1. Run US Program.
2. Select current year’s company.
3. Import the A/c’s and Schedule using Select Account->System ->
Import data option.
   
Q7. How To Print Bill Statement of A Customer (Cash Bill Also)?
   
A7.
Topic How To Print Bill Statement of A Customer ( Cash Bill Also)
Package/Version US
Reason Wants to see all bills for particular customer
Solution There is an option in Report->Customer Query->
Enter customer name in Customer field, enter the date From : ------ To:------
DOS VERSION:-
Press ENTER or Page Down key. Now go to PRINT BILLS option by
arrow key and press ENTER key
WINDOWS VERSION:-
Click on Show Details it will show all product entries on the screen. Now click on PRINT BILLS option. You can select the bill detail for only cash or only credit or both (cash and credit) as per your requirements.
Memo  
Q8. Import Opening Balance In Accounts.
   
A8.
Topic Import Opening Balance In Accounts
Package/Version US
Reason Last year outstanding is imported separately
Solution Please use the following step: -
Take proper backup before any activity.
Select Account->System->Import data->Accounts
Now select the last year’s company for importing the account name
It will ask one question Enter schedule No. [Empty for all
account]
Please select the schedule as per your requirement.
Select Again Account->System->Import data->Opening
Balances
It will ask one question This is irreversible operation. Enter Y to
continue Press “Y” for confirmation. Now all opening balances
will be replaced with source company current balance.
Memo  
   
Q9. Purchase Invoice Vat Amount Posting Not Proper As Per Received Invoice
   
A9.
Topic VAT posting on purchase invoice
Package/Version US
Reason Purchase Invoice Vat Amount Posting Not Proper As Per
Received Invoice
Solution Now you can post the account entry per your requirement in purchase
voucher. Please follow up these steps
System-System Maintenance->System Parameters->
Dos Version:-
CONTROL->Option no. 13: Posting Voucher in Purchase Inv. “Y”
Windows Version:-
EDIT CONTROL-> Posting Voucher in Pur. Invoice.
After feeding the purchase invoice you will get an edit purchase voucher
entry screen. Now you will edit the purchase voucher as per your
requirement. It will show also the calculate amount in voucher entry.
Memo  
   
 
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