Be Real
We treat customers and colleagues with integrity. Transparency builds the trust our implementations depend on.
Vision
State-of-the-art IT solutions for businesses worldwide, with an environment where employees, customers, partners, and society can grow together.
Core values behaviors
We see every day as an opportunity to turn values into action through our four core behaviors.
- 1.Build lasting customer trust
- 2.Win together with partners and teams
- 3.Keep learning as markets and regulations evolve
- 4.Deliver with speed, quality, and craft
Backed by
By the numbers
35,000+
Satisfied users
600+
Nationwide partners
80+
Industries served
500+
Senior & expert team
Our values
Careers →Be Accountable
We own outcomes—from go-live to year-end. Result-oriented delivery is how we keep long-term relationships.
Passionate & innovative
Domain depth and curiosity drive better features. Our teams stay close to retail and distribution reality.
Making a difference
Freedom to explore new ideas so customers can compete beyond their size—with technology that levels the field.
Quest to learn
We track regulatory and market shifts so your software stays relevant—updates, not dead ends.
Collaborative working
Cross-functional teamwork is how we ship reliably—support, product, and partners in sync.
Founder story
M L Gupta
Founder & MD
Mr. M. L. Gupta is an MCA from Rajasthan University—the founding chairman and promoter of the company.
Decades ago, he started Software India with a focus on serious software for businesses of all sizes, while keeping small and mid-size operators in mind. That dual lens shaped products that are robust yet approachable.
Under his guidance, SWIL built retail and distribution software as a practical alternative to expensive legacy options—so smaller businesses could access the same class of tools as larger competitors and grow with confidence.
Team
Mr. R.N. Gupta
CEO
Mr. Vinayak Gupta
President
Mr. Nilesh Sharma
VP Corporate Business
Mr. Deepesh Ajmera
VP Customer Success
Quality
How buyers, auditors, and partners experience SWIL—in directory listings, ISO certification, and nationwide implementation reach.
SoftwareSuggest & peer listings
4.6
As shown on public software directories (India)
ISO 9001:2015
5.0
Certified quality management — audit-ready documentation
Partner & customer footprint
4.8
35,000+ users · 600+ authorized partners · PAN-India
FAQ
FAQs
Straight answers about SWIL, products, and support.
Why do businesses choose SWIL?
SWIL has served retail, wholesale, and healthcare distribution since 1994, with tens of thousands of customers across India. We combine deep domain product teams with nationwide partner coverage and responsive support.
What products does SWIL offer?
Our portfolio includes SwilERP (retail & distribution), Unisolve (pharma wholesale and distribution), SwilMart (e-commerce), and mobile apps that extend ERP to the field and store floor—covering billing, inventory, GST, accounting, and more.
Where is SWIL based?
Softworld (India) Pvt. Ltd. is headquartered in Jaipur, Rajasthan, with ISO 9001:2015 certification. We serve customers PAN India through our product suite and authorized partner network.
Can I try before I buy?
Yes. Eligible accounts can use a 45-day desktop trial with full feature access so your team can validate workflows. Our support team assists during evaluation.
How do I get help after purchase?
Phone, email, ticketing, remote assistance, knowledge portal, webinars, and video resources. Customer care and support channels are listed on this page.
Where can I learn more about features?
Explore product pages on this site, the support portal at Swildesk.com, or contact us for a guided conversation tailored to your business.