About the Role
Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance.
Responsibilities
- Provide timely support over phone, email, and chat channels
- Resolve customer issues and escalate when required
- Maintain clear communication and follow-up with users
Requirements
- Good verbal and written communication
- Problem-solving and customer-first approach
- Basic computer and support tooling familiarity
