Restaurant & F&B Software

Restaurant POS, KOT & GST billing for Indian F&B — dine-in, cloud kitchen, and delivery

Floor plans, kitchen display, delivery-ready flows, and GST that matches AC vs non-AC service — one SwilERP stack for every format.

Restaurant POS, KOT & GST billing for Indian F&B — dine-in, cloud kitchen, and delivery — SwilERP complete retail management solution — desktop workspace with sales invoicing, live inventory, GST compliance, reporting, and multi-store control.

35,000+India & Nepal · Retail & wholesale

Town MartShree Krishna SupermarketSWIL retail clientSWIL retail clientSWIL retail clientSWIL retail clientSWIL retail clientSWIL retail clientSWIL retail clientSasta SunderSakhi JaipurRoop JiRamaNutechKanahiya LifeCareSWIL retail clientSWIL retail clientGrah ShobhaAscentisAnandi Enterprises

Why it matters

Keep the pass clear and the bill correct

Floor plans that match service

Table status, merges, moves, and split bills stay tied to the same order — captains and cashiers see one source of truth from seating to settlement.

Kitchen that keeps pace

KOT and KDS flows cut mis-fires and rework: courses, modifiers, and fire times land where the line cooks actually work.

Delivery without a parallel ledger

Bring takeaway and platform orders into the same POS spine as dine-in — fewer missed charges and cleaner handoff to riders and cash-up.

Workflow

From floor to kitchen to GST close

One F&B workflow — orders captured once, kitchen sees the truth, service and delivery stay in sync, and finance closes on real transactions.

  1. Step 1: Floor & order capture

    Map tables to your floor plan, take orders from POS or captain devices, and apply modifiers, combos, and covers before anything hits the kitchen.

  2. Step 2: Kitchen & KOT

    Fire KOTs to printers or a KDS screen with clear status lines — fewer missed items, less shouting, and a ticket that matches what left the pass.

  3. Step 3: Service & delivery

    Run dine-in, parcel, and aggregator-style delivery orders side by side. Track handoff, packaging charges, and rider-ready receipts without double entry.

  4. Step 4: Close & GST

    Shift-wise cash, void and discount trails, and GST-ready invoices with the right restaurant tax treatment — so month-end is reconciliation, not reconstruction.

Capabilities

Everything a serious F&B operation expects

Menu depth, kitchen speed, and owner-grade reporting — with modules that stay connected from pass to GST.

GST billing & receipts

Restaurant-ready tax lines, split bills by item or cover, and instant print or WhatsApp receipts — aligned to common F&B GST patterns including AC vs non-AC service.

Menu, modifiers & recipes

Manage menus, combos, happy-hour windows, and ingredient hooks so costing and stock signals stay honest as the menu changes.

Sales, shifts & outlet MIS

Item-wise popularity, waiter and shift views, outlet comparisons, and owner dashboards that reflect what actually rang through the POS.

Roles, voids & audit trail

Cashier, captain, bar, and manager logins with approvals on discounts and voids — so every exception leaves a trace finance can stand behind.

Layer 3 · Guides

Find software for your F&B format.

Each page targets the workflows in that outlet type — billing, bar compliance, canteen throughput, or café pace.

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SwilERP

India's F&B-ready ERP for POS, table and floor management, KOT/KDS, delivery workflows, and GST — the same platform trusted by 35,000+ businesses, with onboarding tuned for menus, printers, and outlet structure.

  • Floor-aware POS: tables, merges, splits, and captain workflows without losing the ticket
  • Kitchen discipline: KOT printing or KDS with clear firing and course sequencing
  • Omnichannel service: dine-in, takeaway, and delivery orders in one billing spine
  • GST-aligned checks: restaurant tax lines, reporting hooks, and audit-friendly discounts and voids
SwilERP desktop workspace — billing, inventory, GST, reporting, and multi-branch control.

Restaurant & F&B software — common questions

These answers focus on F&B on SwilERP — floors, KOT, delivery, and GST. For pure retail storefronts, see the retail solutions hub.

Which restaurant types does SwilERP support?

SwilERP supports restaurants, cafés, coffee shops, canteens, food courts, bars, and liquor outlets. Each type has a tailored configuration with the right modules enabled.

Does the software support table management?

Yes. You can create a floor plan with table numbers, track table status (occupied/free/reserved), merge or split tables, and move orders between tables — all from the POS screen.

Can I manage online delivery orders?

SwilERP supports order management for delivery orders. Orders can be received, tracked, and billed from the same POS interface, reducing double-entry.

Is KOT (Kitchen Order Ticket) printing supported?

Yes. KOTs are automatically printed on the kitchen printer as soon as an order is placed. You can also use a Kitchen Display System (KDS) screen instead of paper.

How does the software handle happy hours and discounts?

SwilERP supports time-based pricing, happy hour discounts, combo offers, and manager-approved bill discounts with a full audit trail.

How does GST work for restaurants — including 5% and AC vs non-AC?

SwilERP is built for Indian restaurant GST patterns: you can structure service and billing so AC vs non-AC treatment and the 5% restaurant rate (where applicable) flow through to invoices and reporting. Confirm your exact outlet mix and tax advice with your CA; SWIL helps map masters and POS behaviour to your chosen setup.

Can we run multiple branches or formats under one group?

Yes. Multi-outlet setups let you share or separate menus, enforce HQ pricing rules, compare outlet performance, and keep branch logins scoped — so a cloud kitchen and a dine-in flagship can coexist on one spine with the right permissions.

Explore · SWILKeep exploring

Flagship ERP, solution hubs, mobile apps, and demos—bookmarks that pair with every solution guide.

Ready to modernise your restaurant operations?

Start a free trial on your own menu and printers, or talk to SWIL about outlets, bar compliance, and GST setup — onboarding help is part of the journey.

  • No credit card required
  • Free 45-day trial
  • Cancel anytime
Illustration of a person at a laptop beside a plant — upgrade operations with SWIL

45-day trial · No payment details required to get started · Onboarding support for floor plans, KOT devices, and GST masters