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SwilERP + SwilMartF&BE-commerceProduction

Craft Bakery Co.: production planning meets café POS

Bakery & caféChandigarh

A bakery chain linked café POS, pre-orders, and central kitchen production so popular SKUs rarely stock out before noon.

Representative composite for marketing; outcomes depend on scope, discipline, and partner execution.

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Bakery & café

Outcomes

What changed

  • −25%

    Wastage

    Bake-to-sell alignment

  • Integrated

    Online orders

    Same stock as counter

  • +40%

    Pre-order pickup

    Share of peak revenue

“Customers stopped hearing 'actually we are out' for items they saw online. That alone paid for the integration work.”

FounderCraft Bakery Co.

Before & after

Challenge & solution

Challenge

Cafés sold out of hero SKUs by midday while the central kitchen over-produced others; online channels used ad-hoc stock flags.

Solution

SwilERP production and inventory with SwilMart for pre-order slots—one stock truth for counter, delivery, and pick-up.

Full narrative

The full story

Craft Bakery runs a central kitchen feeding several cafés. WhatsApp pre-orders were manually deducted from "whatever we think is left."

Production batches now follow consolidated demand from POS and web. Pre-order windows cap SKU availability honestly, which increased trust and repeat orders.

Wastage fell because the night bake matches next-day demand instead of a fixed tray count.

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