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SwilERPMulti-storePharmacyGST

How Sharma Medical Stores scaled to five outlets with SwilERP

Pharmacy retailDelhi

A family-run medical store streamlined operations and expanded to five locations while keeping one operational core for stock, pricing, and compliance.

Representative composite for marketing; outcomes depend on scope, discipline, and partner execution.

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Pharmacy retail

Outcomes

What changed

  • Growth

    From one counter to five stores

  • 99.5%

    Stock accuracy

    FEFO-aware inventory

  • 15 hrs

    Time saved

    Per week on billing & returns

We did not want a different software for each branch. One SwilERP stack was the only way to scale without losing control.

Operations leadSharma Medical Stores

Before & after

Challenge & solution

Challenge

Manual billing and branch-wise stock reconciliation could not keep pace with expansion; expiry and schedule H tracking risked errors as volume grew.

Solution

SwilERP multi-store control with centralized masters, real-time inventory, and GST-ready billing so every branch runs the same rules without duplicate data entry.

Full narrative

The full story

Sharma Medical Stores began as a single outlet in Delhi. As footfall grew, the team spent evenings reconciling stock on phone calls and spreadsheets—too fragile for a second location, let alone five.

With SwilERP's multi-store module, procurement, transfers, and returns flow through one system. Batch and expiry discipline improved sell-out of near-expiry stock before write-offs. GST registers, credit notes, and purchase matching no longer required a dedicated person every Sunday.

Today the group serves a much larger catchment with consistent MRP and scheme application, while owners review margin and slow movers from a single dashboard.

Ready to plan your rollout?

Share your branch map, SKUs, and channels—a SWIL partner can propose a phased path that matches how your team actually works.