−50%
Bed-to-bill lag
Indent to issue
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Hospital pharmacyChennai
A hospital pharmacy balanced ward indents, walk-in retail, and strict schedule compliance without maintaining two parallel systems.
Representative composite for marketing; outcomes depend on scope, discipline, and partner execution.
Hospital pharmacy
Outcomes
−50%
Bed-to-bill lag
Indent to issue
−30%
Returns to store
Better ward communication
−18%
Expiry write-off
FEFO discipline
Before & after
Ward indents and OTC sales mixed on the same stock; expiry risk was higher on slow-moving hospital-only SKUs.
SwilERP with separate movement types, ward-wise tracking where required, and retail counter speed for OTC.
Full narrative
Nexus Hospital's pharmacy serves both inpatients and the public. Nurses needed fast fulfillment; finance needed clean separation of IPD consumption versus cash sales.
Structured indent workflows reduced "just take it from the back" habits. The retail window runs barcode speed while ward issues post against patient accounts automatically.
FEFO picking cut silent expiry losses on low-rotate molecules.
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